Cross-Platform Mobile App for Chatbot

I'm looking to develop a mobile application compatible with both iOS and Android, which hosts a chatbot with specific functionalities. The chatbot will primarily serve two purposes: - Answering FAQs: It needs to be capable of addressing common queries, providing users with swift and accurate information. - Providing customer support: The chatbot should be able to assist users with their concerns, escalating issues if necessary. The communication format of the chatbot will be exclusively text-based. Therefore, the app should be designed with a clean, easy-to-navigate interface that facilitates seamless interaction between the user and the chatbot. Ideal skills and experience for the job would include: - Proficiency in cross-platform mobile app development - Experience in chatbot integration - UI/UX design skills, particularly for text-based interfaces - Knowledge of customer support and FAQ management systems for chatbots The chatbot will operate solely in one language. The chatbot will operate solely in English. The chatbot should utilize machine learning for enhanced accuracy and adaptability. The chatbot should use custom datasets for training. The app should integrate with popular payment gateways for processing transactions. The app should provide customizable user interface options including user-friendly designs and layouts. User authentication and profile management will not be necessary. The app should support one-time purchases. "Possible integrations with existing customer support systems or CRM are being considered." The app should include basic usage analytics to monitor chatbot interactions and user behavior.