4 Full Time Vitual Assistants :Customer Service & Admin For Australian Company

We are looking for an individual who can assist our existing customer and at the same time take the initiative to get a new customer on board through admin and customer service skills. We are an Internationally reputed Courier Company having offices in all major cities in the world and this position is open for our Australia office located near Parramatta however you can apply from anywhere in the world. We are here to offer a generous salary for the role. To be successful in this role you must have experience in Customer Service and some experience in admin or as a virtual assistant. We are looking for a candidate with the following qualities: Having outstanding capability in customer service and admin work,. Knowledge and experience in business-to-consumer and B2B will be an advantage Exceptionally good phone manner is required Some calls will be required alongside following up with the new and existing customers with admin requirements. Conversation through email, live chat, and basic user knowledge on spreadsheets is a must. Need to follow up with the customer with shipment-related inquiries Knowledge on customs clearance and last mile courier delivery will be an added advantage Tracking shipments for Courier and inquiries related to them is where we need your help. Must have internet access with a minimum reasonable speed of 30 Mbps or above Must have a workable computer. Noise-free working environment is a must for any applicant who wants to work from home. For any home-based applicant, we will require a separate room dedicated to work - called the Home Office. Please check our website [login to view URL] for further information.