Dispatcher Manager Needed for Appliance Repair

We're looking for a Dispatcher Manager with exceptional communication skills to lead our home appliance repair service. Your role will involve scheduling, technician coordination, job progress monitoring, customer interaction, and issue resolution. Responsibilities: - Handling customer requests and scheduling repair appointments - Coordinating work between technicians and clients - Monitoring job progress and ensuring timely service delivery - Keeping records of completed repairs and customer interactions - Resolving customer issues and ensuring high service quality Requirements: - Outstanding communication skills - Proficiency in Microsoft Office Suite - Extensive experience in home appliance repairs - Strong organizational skills - Ability to multitask and work under pressure - Experience in dispatching or service management (preferred) - Basic knowledge of home appliance repairs (a plus) - Proficiency in computer programs and CRM systems We Offer: - Competitive salary and bonuses - Friendly and professional team - Career growth opportunities - Flexible working schedule Skills & Experience: - Exceptional communication skills - Proficient in Microsoft Office Suite - Extensive experience in home appliance repairs - Strong organizational skills - Ability to multitask and work under pressure - Experience in dispatching or service management (preferred) - Basic knowledge of home appliance repairs (a plus) - Proficiency in computer programs and CRM systems